Trailhead Shuttles | Trans-Canyon Shuttle

Trans-Canyon can help transport you to and from the North and South Trailheads! With shuttles conveniently scheduled to help hikers arrive at the trailheads at sunrise and depart from the trailheads at dusk. Individual park passes can be purchased through us at the time of booking your shuttle. Our stops include:

South Rim

Grand Canyon Village (Bright Angel Lodge & South Kaibab Trailhead)
Tusayan
Grand Canyon Airport
Valle (Grand Canyon Inn)
Williams

North Rim

North Kaibab Trailhead
Kaibab Lodge
Jacob Lake Inn
Kanab Utah (Parry Lodge)

Early Morning Schedule

3:30 AM - Kanab ***4:30 AM in Utah starting the second Sunday in March and ending the first Sunday in November; 3:30 AM in Utah for the remaining part of the year***
4:13 AM - Jacob Lake Inn
4:44 AM - Kaibab Lodge
5:29 AM - North Kaibab Trailhead
5:45 AM- Depart North Kaibab Trailhead to return to Kanab
6:30 AM- Kaibab Lodge
7:01 AM- Jacob Lake Inn
7:44 AM- Kanab ***8:44 AM in Utah starting the second Sunday in March and ending the first Sunday in November; 7:44 AM in Utah for the remaining part of the year***

Mid Morning Schedule

8:30 AM - Kanab ***9:30 AM in Utah starting the second Sunday in March and ending the first Sunday in November; 8:30 AM in Utah for the remaining part of the year***
9:13 AM - Jacob Lake Inn
9:44 AM - Kaibab Lodge
10:29 AM - North Kaibab Trailhead
10:45 AM- Depart North Kaibab Trailhead to return to Kanab
11:30 AM- Kaibab Lodge
12:01 PM- Jacob Lake Inn
12:44 PM- Kanab ***1:44 PM in Utah starting the second Sunday in March and ending the first Sunday in November; 12:44 PM in Utah for the remaining part of the year***

Reservation Changes and Cancellation by Customer

Advanced Cancellation:
If a customer cancels a shuttle reservation more than 48 hours before the scheduled departure time, they may be eligible for a credit toward a future Trans-Canyon Shuttle service.
Cancellations within 48 hours of the scheduled departure are not eligible for a credit unless the cancellation falls under Section 3 (Operator Cancellation/Serviced Interruption).
How to Cancel or Change a Booking:
All cancellations or modification requests must be submitted via email to info@trans-canyonshuttle.com or by calling 928-638-2820 during business hours.

No Cash Refund

Cash Refunds:
Trans-Canyon Shuttle does not issue cash or credit-card refunds for cancellations initiated by the customer, except as provided under Section 3 (Operator Cancellation/Service Interruption). All eligible amounts will be issued as a credit that can be applied only toward a future Trans-Canyon Shuttle reservation.
Credit Terms:
Credits will be valid for 18 months from the original booking date and may be used toward any comparable Trans-Canyon Shuttle service subject to availability.

Cancellations by Trans-Canyon Shuttle (Operator)

Trans-Canyon Shuttle reserves the right to delay or cancel service when, in the sole judgement of management, it is necessary due to unsafe conditions, including but not limited to:

Inclement weather (snow, ice, heavy rain, flash floods, extreme winds)
Road closures, hazardous road conditions, or park closures
Mechanical issues, safety concerns, or other unforeseen events beyond control

In the event Trans-Canyon cancels service for any reason (including weather or safety reasons):

Customers will be offered a service credit equal to the value of the unused portion of the booking, which may be applied toward a future reservation.
No cash refunds will be issued if a customer chooses not to travel, unless required by applicable law or regulatory authority.

Force Majeure/Unforeseen Events

Trans-Canyon Shuttle shall not be liable for any failure to perform its service obligations where such failure is caused by circumstances beyond its reasonable control, including, but not limited to, acts of God, severe weather, natural disasters, government actions, road closures, or other force majeure events.
In such cases, customers will be offered a credit for future travel rather than a cash refund.

Consumer Law & Fair Dealing

This policy is intended to be consistent with Arizona consumer protection principles. Under the Arizona Consumer Fraud Act, A.R.S. 44-1521 et se, businesses must avoid deceptive or unfair practices in advertising and executing their service and cancellation terms.
Please note: Arizona state law does not generally prescribe specific refund policies for private transportation services, but any terms offered to customers must be clearly disclosed at the time of booking and honored as stated.

Policy Disclosure & Agreement

By making a reservation with Trans-Canyon Shuttle, customers acknowledge that they have read, understood, and accepted this Cancellation & Credit Policy.
This Policy may be updated from item to time at the discretion of Trans-Canyon Shuttle. Current terms will be posted on our website and apply at all bookings.

6 PM Trialhead to North Rim

3:30 AM North Rim to Trailhead

8:30 AM North Rim to Trailhead

6 PM Trailhead to South Rim

4:05 AM South Rim to Trailhead

8:30 AM South Rim to Trailhead